Tax sites are currently closed, come back in the fall
for another exciting Free Tax Filing season.
Frequently Asked Questions
I already filed my tax return, but I have some questions or concerns
For help with resolving issues related to your 2010 or prior years’ tax returns, or if you’ve received a letter from the IRS and don’t know what to do, you can contact the IRS at:
Online: www.irs.gov
Phone: 1-800-829-1040
In person: Tampa Taxpayer Assistance Center, 3848 W. Columbus Drive, Tampa, 33607.
Phone: (813) 348-1831. Office hours: Monday-Friday, 8:30am-4:30pm
If you were expecting a refund but haven’t yet received it, use the IRS’s “Where’s My Refund” locator to check the status:
Online: www.irs.gov, and look for the “Where’s My Refund” link on the right side of the home page
Phone: 1-800-829-1954 or 1-800-829-4477
I need to file a tax return for a prior year(s)
Many of our free tax preparation locations will assist you with filling prior year returns for up to 3 years (2008-2010). Please call ahead to the location you wish to visit to confirm they provide this service.
Other Resources:
Taxpayer Advocate Service
The Taxpayer Advocate Service (TAS) is an independent organization within the IRS. They help taxpayers who are experiencing economic harm, such as not being able to provide necessities like housing, transportation, or food; taxpayers who are seeking help in resolving problems with the IRS; and those who believe an IRS system or procedure is not working as it should.
Online: www.irs.gov/advocate
By phone: 1-877-777-4778
Florida Taxpayer Advocate Offices:
Ft. Lauderdale, 7850 SW 6th CT., Room 265, Plantation, FL 33324,
Phone: 954-423-7677, fax: 954-423-7685
Jacksonville, 400 West Bay Street, Jacksonville, FL 32202
Phone: 904-665-1000, fax: 904-665-1802
Low Income Taxpayer Clinics
The Low Income Taxpayer Clinic (LITC) program serves individuals who have a problem with the Internal Revenue Service and whose income is below a certain level. LITCs are independent from the IRS. Most LITCs can provide representation before the IRS or in court on audits, tax collection disputes, and other issues for free or for a small fee. If an individual’s native language is not English, some clinics can provide multilingual information about taxpayer rights and responsibilities.
Local clinics:
Hillsborough
Bay Area Legal Services, Inc. www.bals.org
813-232-1343
Languages spoken: English/Spanish/Creole/ Others through interpreter services
Pinellas
Gulf Coast Legal Services, Inc. www.gulfcoastlegal.org
727-821-0726 800-230-5920
Languages spoken: English/Spanish/Creole/French/ Russian/Swahili/Czech
Local Partners
The following partners help make our free tax preparation possible through funding, training, site availability and support:
• Children’s Board of Hillsborough County
• Wachovia/Wells Fargo
• Bank of America
• National Disability Institute
• AARP
• IRS
• Suncoast Schools Federal Credit Union
• Hillsborough County Family and Aging Services
• United Way of Tampa Bay
• Hillsborough Community College
• University of Tampa
• Bright Beginnings/Healthy Start Coalition
• Metropolitan Ministries
• University of South Florida
• JWB Children’s Services Council of Pinellas County
• FDIC
• Federal Reserve Bank
• Pinellas County Government
• WorkNet Pinellas
• The Weekly Challenger
• Tampa Bay Workforce Alliance
• Bethesda Ministries
• Workplace partners
• Bay Area Legal Services